Click here to view the system requirements for a cluster deployment.
This table provides the minimum hardware requirements that LiveCycle supports.
Minimum hardware requirement
Microsoft Windows Server® 2008 R1/R2 (64-bit architecture)
Intel® Pentium® 4, 2.8 GHz processor or equivalent
VMWare ESX 3.0 or later
RAM: 4 GB (64-bit OS with 64-bit JVM)
Free disk space: 5.4 GB of temporary space plus 3.4 GB for LiveCycle
Sun Solaris 10 (64-bit architecture)
UltraSPARC® IIIi, 1.5 GHz processor
Solaris Containers (Zones) partitioning
RAM: 4 GB (64-bit OS with 64-bit JVM)
Free disk space: 5.4 GB of temporary space plus 3.4 GB for LiveCycle
P5 pSeries 520 (Model 52A) 9131-52A, 1.8 GHz processor
RAM: 4 GB (64-bit OS with 64-bit JVM)
Free disk space: 5.4 GB of temporary space plus 3.4 GB for LiveCycle
SUSE Linux Enterprise Server 11.0 (64-bit edition only)
Dual core, 1 GHz processor
VMWare ESX 3.0 or later
RAM: 4 GB (64-bit OS with 64-bit JVM)
Free disk space: 5.4 GB of temporary space plus 3.4 GB for LiveCycle
Red Hat Enterprise Linux AP or ES 5.5 or 6 (64-bit edition only)
Dual core, 1 GHz processor
VMWare ESX 3.0 or later
RAM: 4 GB (64-bit OS with 64-bit JVM)
Free disk space: 5.4 GB of temporary space plus 3.4 GB for LiveCycle
On supported Windows and UNIX -like environments, LiveCycle supports Intel and AMD64 compatible chipsets running either 32-bit or 64-bit supported operating systems.
Note: 32-bit platforms are supported only for development and evaluation purposes.For a small production environment:
Intel environments: Pentium 4, 2.8 GHz or greater. Using a dual core processor will further enhance performance.
Sun SPARC environments: UltraSPARC V or later.
IBM AIX environments: Power4 or later
Memory requirements: 4 GB of RAM.Note: It is recommended to add additional 2 GB of RAM if you are running the publish instance of Correspondence Management Solution on the same machine.
Adobe® LiveCycle® Workbench 11
Note: If all of these locations reside on a single drive, there must be 1.5 GB of space available during installation. The files copied to the temporary directories are deleted when installation is complete.
Note: You must have Administrative privileges to install Workbench on Windows. If you are installing using a non-administrator account, the installer will prompt you for the credentials for an appropriate account.
Adobe® LiveCycle® Designer 11
Note: Use the Flex SDK 4.1 included with the Designer installer only. Do not use any other version of Flex SDK obtained from the Adobe web site.
End-user hardware requirements
For detailed information about the supported combinations of operating systems, application server, databases, JDKs, and so on, see Adobe LiveCycle ES4 Supported Platforms.
Note: On Linux and Solaris machines, LiveCycle installer uses the JDK installed on the machine. Therefore, you must ensure to install the supported JDK version. On other operating systems, the installer uses the JVM bundled with the installer.
When installing LiveCycle on AIX, Linux, or Solaris operating systems, you must install and configure the US English version of UTF-8 locale if it is not already installed. You will need the install media (CDs or DVDs) for the operating system to perform this task.
Note: On Linux platforms, this locale is installed by default and is called en_US.utf8. It can be verified by using the locale -a command.
On the screen that appears, select UTF-8 US English (United States) [EN_US] from both the CULTURAL CONVENTION and LANGUAGE TRANSLATION drop-down lists.
Note: Keep the INPUT DEVICE/DIRECTORY as the default /dev/cd0 setting.installp: Device /dev/cd0 not ready for operation. Please insert media and press Enter to continue.
/cdrom/sol_10_807_sparc/s0Type the following command as root: localeadm -a nam -d /cdrom/sol_10_807_sparc/s0
Note: This command installs all locales in the North America (nam) region even if you specify only the en_US.UTF-8 locale.
When the command is complete, type locale -a to verify that EN_US.UTF-8 is set as the locale. Note: See this link for FAQs on Solaris Locales.Note: Ensure that X Window libraries are installed on your operating system. This is required for Adobe® LiveCycle® PDF Generator 11 and Adobe® LiveCycle® Forms Standard 11. See the documentation for your operating system for more information.
Important: Do not use the Solaris tar command to extract files or errors (such as missing files) will occur. Download the GNU tar tool and use it to extract all files on a Solaris environment.
On Linux operating systems, ensure the following:
To avoid StuckThread issues on a Solaris or Linux environment, add or increase the rlim values in the /etc/system file.
soft nofile 8192 hard nofile 8192
Replace <app_group> with the user group who will run the application server. You may also replace < app_group > with an asterisk (*) to match all users and user groups. (Solaris) Locate and modify the rlim values in the /etc/system file as follows: set rlim_fd_cur : The initial (soft) maximum number of file descriptors per process. Set this value to 8192 or more. set rlim_fd_max: The hard maximum number of file descriptors per process. Set this value to 8192 or more. (This modification is required only if the default value is lower than 8192). You must have super user privileges to change this value.
Note: The rlim_fd_max value must be equal to or greater than the rlim_fd_cur value.When installing on Windows, you must use an account that has administrator privileges. If you run the installer using a non-administrator account, enter the credentials of an account that has administrator privileges. Turn off the UAC to run the installation and configuration process.
On 64-bit Windows Server 2008 R1, Windows Server 2008 R2 or Vista operating systems, modify the Admin Approval Mode security option as follows:
To enable the UAC again, repeat the steps above and select Enable UAC before clicking Launch.
To enable the UAC again, repeat the steps above and adjust the slider to a desired level before restarting your computer.
Note: You cannot use the Shared Printer Protocol for the SendToPrinter API on Windows 2008 machines that have PDF Generator deployed on them. Use alternate protocols like CIFS or Direct IP.
You must use a user account with administrator privileges for the following tasks:
Note: When you add a users for PDF Generator, grant the user running the application server with the Replace a process level token privilege.
You must use a user account with administrator privileges for the following tasks:
Note: When you add a users for PDF Generator, grant the user running the application server with the Replace a process level token privilege.
If you are using a 64-bit application server on a system with PDF Generator, ensure that a 32-bit Java 6 JDK is installed in addition to the 64-bit one the application server uses. Set the environment variable JAVA_HOME_32 . This variable is required to point to a 32-bit JDK on systems where a 64-bit application server is in use. The specific path varies based on the installation directory you specified and the operating system you are installing on.
Note: You need to install the 32-bit Sun JDK and configure JAVA_HOME_32 to point to the directory where it resides. Review Sun Java 6 Release Notes > Supported System Configurations and download the 32-bit version for your operating system. However, if you are using AIX, do not set JAVA_HOME_32 .
Important: Ensure that JAVA_HOME_32 is set only as an environment variable and is not included in the PATH. If JAVA_HOME_32 is included in the PATH, Java core dumps may appear during EAR deployment or when you restart the server.
Enter the environment variable JAVA_HOME_32 . This value is the directory that contains the JDK. For example, type the following:
C:\Program Files (x86)\Java\jdk1.6.0_31
Set the JAVA_HOME_32 variable for the supported JDK for Bourne and Bash shells as shown in this example:
JAVA_HOME_32=/opt/jdk1.6.0_31 export JAVA_HOME_32
Before you install PDF Generator, install the software that supports the file formats for which PDF conversion support is required and manually activate the licenses for the software using the user account that is used for running the application server process.
Refer to the individual licensing agreement for each native application that your LiveCycle deployment will support, and ensure that your LiveCycle deployment meets the licensing requirements specified. Typically, each LiveCycle user who will use native application support must also have an activated license on their own computer for the native application.
PDF Generator can be extended to convert these additional file types to PDF files by using the following applications:
Note: PDF Generator supports only English, French, German, and Japanese versions of the supported applications.
Note: OpenOffice 3.3 or later must be installed on the server to convert the documents created in version 3.3.
Note: On Linux platform, OpenOffice must be installed under /root user. If OpenOffice is installed for specific users, PDFG might not be able to convert OpenOffice documents.
Note: LiveCycle PDF Generator does not support DWF and DWG files created with AutoCAD 2013.Note: Do not use these software applications on the server. Using these can lead to failed PDF Generator conversions.
You do not need to install a native software application to convert the following native file formats:
Install Acrobat XI Pro before running the LiveCycle installer. Ensure that you launch Acrobat at least once after installing it to avoid PDF Generator configuration issues. Dismiss all modal dialog boxes that appear on launching Acrobat.
Note: Ensure that Acrobat is installed using the same user account that you will use to install LiveCycle.
However, if LiveCycle is installed and Acrobat XI Pro is not installed, install Acrobat XI Pro and then run the Acrobat_for_PDFG_Configuration.bat script, located in the folder [LiveCycle root]\pdfg_config. Otherwise, PDF conversions will fail.
The Configuration Manager sets the Acrobat_PATH (case-sensitive) environment variable automatically. You can also choose to set it manually, see 2.2.6.8 Setting environment variables. Restart your application server after setting the environment variable.
Note: Depending on the JDK that you use, download the required JAR files from either Sun or IBM website.
Note: Perform these steps to configure Acrobat if you want PDF Generator to use SHX fonts to convert AutoCAD DWG files without installing AutoCAD. Also, these steps need to be performed for all user accounts configured in Administration Console.
PDF Generator requires that QuickTime 7 (Player or Pro) be installed if you want to convert video embedded in files, such as PowerPoint presentations to PDF multimedia files. This application is available from the Apple Downloads site.
You must set the environment variables in Windows if you plan to create PDF documents from applications such as FrameMaker, Photoshop, PageMaker, and WordPerfect.
The names of these environment variables are listed here:
These environment variables are optional and need to be set only if you plan to use the corresponding application to convert PDF files through PDF Generator. The value of the environment variable should contain the absolute path of the executable that is used to start the corresponding application.
For example, the variable FrameMaker_PATH may contain the value C:\Program Files\Adobe\ FrameMaker7.2\FrameMaker.exe . However, OpenOffice_PATH is different from others. This variable must be set to the OpenOffice installation folder (instead of the path to the executable). A typical value of OpenOffice_PATH on Windows would be C:\Program Files (x86)\OpenOffice.org 3 .
Paths for Microsoft Office applications such as Word, PowerPoint, Excel, Visio, Publisher, and Project or for AutoCAD are not required. The Generate PDF service starts these applications automatically if they are installed on the server.
Enter the environment variable name you need to set (for example, FrameMaker_PATH ). This value is the directory that contains the executable file. For example, type the following:
C:\Program Files\Adobe\FrameMaker7.2\FrameMaker.exe
In case of a cluster, LiveCycle is installed only on one machine. Perform the following steps to configure PDF Generator on other machines in the cluster:
goto locationerrorAfter
rem goto locationerrorAcrobat_for_PDFG_Configuration.bat
Before you complete an automatic installation of PDF Generator on Windows, ensure that the Service Control Manager command line tool, sc.exe, is installed in the Windows environment. Some Windows servers do not have this software preinstalled. By default, the sc.exe file is installed in the C:\Windows\system32 directory. Most OS installations have this tool installed. If you do not have the tool installed, it is available in the Windows Resource Kit for your specific version of Windows. To confirm that the tool is installed on your server, type sc.exe from a command prompt. The tools usage is returned.
Note: The LiveCycle must be running as Windows service for the PDF Generator to work properly.If you are running PDF Generator in a headless mode environment (that is, on a server without a monitor, keyboard, or mouse), the x11 libraries must be installed. Some flavors of Linux do not install these libraries by default; therefore, you must obtain the libraries and install them manually.
Note: Activating x11 forwarding on a shell session causes the SOAP UI to create UI elements during SOAP requests, leading to request failures. To avoid request failures, you must add the -Djava.awt.headless=true JVM argument.
By default, PDF Generator can convert only one OpenOffice, Microsoft Word, or PowerPoint document at a time. If you enable multi-threaded conversions, PDF Generator can convert more than one of the documents concurrently by launching multiple instances of OpenOffice or PDFMaker (which is used to perform the Word and PowerPoint conversions).
Note: Multi-threaded file conversions (through Microsoft Office) are only supported for Microsoft Word 2007 or 2010 and PowerPoint 2007 or 2010.
Note: Microsoft Excel, Publisher, Project, and Visio files are not converted simultaneously. During conversion, EXCEL.exe, PUBLISHER.exe, PROJECT.exe, and VISIO.exe are watched in the task manager. The Visio file is processed only after processing the Excel file is complete.
Each instance of OpenOffice or PDFMaker is launched using a separate user account. Each user account that you add must be a valid user with administrative privileges on the LiveCycle Server computer. For more information, see 2.2.5 Configuring Windows installation
After your LiveCycle Server is configured, add LiveCycle user accounts in Administration Console. See the User accounts for multi-threaded file conversions section in the LiveCycle installation guide for your application server. To enable multiuser support for native files and OpenOffice files on a Windows environment, add a minimum of three users with the following permissions.
When you add users for PDF Generator native conversions, grant the user running the application server with the Replace a process level token privilege.For more information, see 2.2.6.14 Granting the Replace a process level token privilege (Windows only)
Converting native files from PDF Generator requires dismissing any initial registration, activation, and Improvement program dialogs with the option to not show them again. Automatic updates for these applications also needs to be disabled as these update dialogs can cause failures on a running server.
The dialogs and automatic update need to be disabled for the user running the server and all user accounts configured under PDFG Accounts for multi-user support. The dialogs need to be dismissed for the following applications if installed on the server:
Note: Ensure that you launch Adobe Acrobat Distiller at least once for all the PDFG user accounts configured on the server.
While converting a document to PDF using PDF Generator on Windows Server 2008, Windows may report that the executable has encoutered a problem and needs to close. However, it does not impact the PDF conversion as it continues in the background.
To avoid receiving the error, you can disable the Windows error reporting. For more information on disabling error reporting, see http://technet.microsoft.com/en-us/library/cc754364.aspx.
To enable multi-user support for native files and OpenOffice files on a Windows environment, a minimum of three users with the following permissions must be added. On a Linux or Solaris platform, create at least one user.
Windows 2008 Server
Users with administrative privileges,
Read/write permission on LiveCycle temporary directory, PDF Generator temporary directory and application server installation directory.
Linux and Solaris
Users with sudo privileges
Read/write permission on LiveCycle temporary directory, PDF Generator temporary directory, and application server installation directory.
When you add users for PDF Generator native conversions, you must grant the user running the application server with the Replace a process level token privilege. See 2.2.6.14 Granting the Replace a process level token privilege (Windows only).
User account that are used to start the application server should be part of the local administrators group and requires the Replace a process level token privilege. To provide Replace a process level token privilege:
To substitute required fonts in a HTML-to-PDF conversion on the Linux platform, PDF Generator creates a symbolic link that point to the /usr/share/X11/fonts directory.
Sometimes the user running the application server might not possess permissions that are necessary to create a symbolic link. On such systems; create a symbolic link /usr/lib/X11/fonts that point to the /usr/share/X11/fonts directory.
In Solaris 11 some of the fonts required for HTML to PDF conversion are moved from /usr/openwin/lib/X11/fonts location to /usr/share/fonts location. To allow PDF Generator to access these fonts, create a symbolic link at /usr/openwin/lib/X11/fonts , referring to /usr/share/fonts location. To perform HTML-to-PDF conversion on Solaris 11 platform, do the following:
Install the hotfix for your Windows Server 2008 version as described in the following articles:
PDF Generator requires additional RPM packages and fonts to perform conversions on RHEL6. Perform the following steps to configure the PDF Generator on RHEL6:
By default, PDF Generator can convert only one OpenOffice, Microsoft Word, or PowerPoint document at a time. If you enable multi-threaded conversions, PDF Generator can convert more than one of the documents concurrently by launching multiple instances of OpenOffice or PDFMaker (which is used to perform the Word and PowerPoint conversions).
Note: Only Microsoft Word 2007 and Microsoft PowerPoint 2007 are supported with multi-threaded file conversions. Microsoft Excel 2003 or 2007 versions are not supported.
If you need to enable multi-threaded file conversion, you must first perform the tasks outlined in the “Enabling multi-threaded file conversions” section of the Preparing to Install or Upgrade guide available on the LiveCycle documentation.
For Linux and Solaris users, you must create users and configure the system to remove the password prompts. The following section outlines the method to create a user and perform additional configurations.
Note: If you are configuring users for OpenOffice, the number of instances of OpenOffice cannot be greater than number of user accounts specified in this step.
Add entries for additional users (other than the administrator who runs the LiveCycle Server in the /etc/sudoers file. For example, if you are running LiveCycle as a user named lcadm on a server named myhost , and you want to impersonate user1 and user2, add the following entries to /etc/sudoers:
lcadm myhost=(user1) NOPASSWD: ALL lcadm myhost=(user2) NOPASSWD: ALL
xhost +local:user1@
Note: Ensure the session with which the application server is started, is kept open. On closing the session some conversions may fail intermittently.
If LiveCycle is connecting to Documentum, you must install Document Foundation Classes on machine hosting LiveCycle.
Adobe® LiveCycle®11 Connector for IBM® Content Manager requires the following software installed (both available from the IBM website):
See “Post-Deployment Activities” chapter in the Installing and Deploying LiveCycle document for your application server.
Note: The following procedure allows users without DB2 rights to share the connection credentials through the cmbicmenv.ini file.
These requirements are optional and required only if you are installing Adobe® LiveCycle® 11 Connector for IBM® FileNet.
If LiveCycle is connecting to IBM FileNet 4.0 Content Engine, you must install the Content Engine Java Client. Use the IBM FileNet 4.0 content engine client installer located by default in C:\Program Files\FileNet\CEClient. During installation, select only the Java client component on the component selection screen.
For IBM FileNet 4.0 Process Engine settings, copy the pe.jar file from the Process Engine directory to the computer that will host LiveCycle. Create the directory C:\FileNetPE\files and copy the pe.jar file there. The Process Engine client install directory is now C:\FileNetPE.
If LiveCycle is connecting to IBM FileNet 4.5 Content Engine, you must install the Content Engine Java Client. Use the IBM FileNet 4.5 content engine client installer located by default in C:\Program Files\FileNet\CEClient. During installation, select at least one of the components from Application Engine or Process Engine on the component selection screen.
For IBM FileNet 4.5 Process Engine, you must install the IBM FileNet 4.5 Process Engine Client located by default in C:\Program Files\FileNet\BPMClient. During installation, select the Other option on the component selection screen.
If LiveCycle is connecting to IBM FileNet 5.0 Content Engine, you must install the Content Engine Java Client. Use the IBM FileNet 5.0 content engine client installer located by default in C:\Program Files\FileNet\CEClient. During installation, select at least one of the components from Application Engine or Process Engine on the component selection screen.
For IBM FileNet 5.0 Process Engine, you must install the IBM FileNet 5.0 Process Engine Client located by default in C:\Program Files\FileNet\BPMClient. During installation, select the Other option on the component selection screen.